Our package prices include everything that is required to have a good time, however we do offer a few options that will enhance the fun. The only additional charge may be related to travel depending where your event is being held and Maryland State Sales Tax (as required by law), please contact us for details. There may be a parking charge if we are required to pay for parking, we recommend that our client arrange for parking in advance and notify us and our attendant upon arrival. The only other possible charges would be spelled out in the contract in advance.

 

Our contract permits our client to download their photos for free, we may charge a nominal fee for your guests to download the photos. We will post the strips to our website & host them there for a minimum of 90 days with FREE DOWNLOADING capabilities for our client only. If anyone is interested in an individual photo (from the strip) or a print we will charge a nominal fee for that due to the additional cost involved. The individual photos are only able to be obtained within 7 days of the event as they are not uploaded to our website.

 

We use only the highest quality camera and printer and the photo strips that are printed are printed on a high resolution thermal printer.

 

We offer the ability to download all of the images online however if you need or want we can print additional copies of an image or strip for you as well as provide you a USB Drive of the images at an additional charge. We ship the USB drive (if ordered in advance) normally 14 days after your event once we have the correct shipping address, we will have the photos uploaded to our website first. The photos received on the USB will be the same that you are able to download, we do this mostly for companies who are not able to access our website due to company restrictions on entertainment websites.
 

Once the photos are uploaded to our website (typically within 10 days after your event) we allow our client to download the photos from our website (if included in the package).

 

To download all of the photos from your gallery you will need to go to 

 

http://www.charmcityphotobooths.com and locate your gallery. In some cases your gallery will be password protected. If you do not know the password please contact the event coordinator or Charm City Photo Booths at [email protected]) for the password.

 

Once you are logged in and on the thumbnail view of your gallery you will see a "Select Photos" option at the top of the page. Click this "box". Then you will click the "Download" box. You will be presented with another window that asks you if you want to select certain photos to download or if you want to download the entire gallery. You may be asked for a special download password as well, this protects the images not only from being seen but also from someone downloading your photos without permission.

 

You will then begin downloading a large ZIP file of all of the images you selected. This file may be larger then 500mb and may take a while to download, please be patient and allow it to finish. Once you have the files downloaded you can burn them to a CD for safe keeping. The ability to download the photos from the gallery is only active for 6 months, after which time we can re-enable the download ability, there may be a charge for this.

 

As with all photos taken by Charm City Photo Booths (a One Rock Studio company) you have the right to use the photo for personal use only. Please feel free to post your photos on Facebook, Twitter, etc, we would like you to link back to us but it is not required. We do enjoy seeing what you and your guests think socially. If you wish to use the photo in any other means including but not limited to advertising, business, etc please contact us at [email protected].

 

Not every facility has a working elevator and we are still able to get our booths up to a higher floor as well as a lower floor if needed, however we do charge a non-elevator fee, please see our packages page for details on the charge.

 

Yes, we charge a travel charge for anything further than 20 miles from our studio. Our studio is located at 427 Eastern Blvd, Essex, MD 21221 if you want to use mapquest or google maps to determine the distance to your location. If there are multiple routes, we always take the highway route and will average the difference in order to determine if/what the cost is. We charge $1.65/mile one-way. We also charge for any tolls and parking fees incurred that we encounter during the trip (no matter the distance). Also note that if your event is further than 2 hours driving time from our office, we may require an overnight stay in a local hotel. We will work with you prior to your event to make sure there are no issues.

 

ADDITIONAL OPTIONS FAQ

We include the scrapbook , pens and glue. We also have our assistant take one of the strips and assist your guests in posting it in the book and reminding them to leave a note or comment for you. We will provide a few color choices of pens at your event depending on the color of pages that you have selected. Each scrapbook has additional options as well and we will work with you to make sure the best one is selected for your event.

* Our attendant does not place the photos in the book itself, it is completely up to your guests to do so. 

 

We normally like to have you extend your time in advance but if something does come up and you want us to stay longer, please discuss it with the attendant on-site and they will contact our office and verify it is ok. In most cases we will invoice you for the additional time/services. In some rare cases we may require payment in full for the extended service time, but we will do our best to be flexible.

 

Our systems are designed to fit up to 8 adults.

 

 

We allow for unlimited sessions which produce a 2 2x6 photo strips per session. We have no limit on the amount of sessions during the contracted time allotted for your event. We can typically print between 40 and 50 photo strips per hour.

 

Our attendants will provide both of the printed photo strips to your guests unless specifically requested to keep a copy for you when they arrive. If you would like us to keep a copy for you, we recommend providing a basket or something to have them placed into as well as informing us upon arrival to the event.

 

Absolutely. We have a variety of options available. Our standard photo strips include a solid color background and 2 lines of text at the bottom. We can also place a logo on the bottom of the strip if you have one and is provided to us at least 3 weeks in advance. Contact us today to discuss options for your event.

 

 

 

We have set our fun station up both inside and outside and normally require about a 15ft x 15ft x12ft area but we can adjust if needed. Contact us with the details of your location and we will work with them to let you know if our booth fits in the space provided. With the fun station we prefer having it located inside only because we can control the light better to make sure that the photos are the best they can be. The exact amount of room that is needed depends on your options. We also require that you provide a 6ft table for the props and a chair.

 

We allow for unlimited sessions which produce a single 4x6 photo per session. We have no limit on the amount of sessions during the contracted time allotted for your event. We can typically print between 40 and 50 4x6s per hour.

 

Our fun station can be either a 5ft backdrop or a 8ft backdrop. With the 8ft backdrop we have taken a photo of a group as large as 15 and still had a little room to spare. With the 5ft backdrop we try to keep it to 5-6 adults but we can accommodate more if needed. The smaller backdrop sizes are available upon request only, our standard is an 8ft backdrop.

 

Absolutely. We have a variety of options available. Our standard 4X6 border include a solid color background and 2 lines of text at the bottom centered on the border. We can also place a logo on the bottom of the photo if you have one and is provided to us at least 2 weeks in advance. Contact us today to discuss options for your event.